Bibliografia

Principal

Não foi definida bibliografia principal

Secundária

  • The idea arc: designing a visual canvas for fuzzy ideas: Aguerrevere, Thoring & Mueller 2019 HICSS
  • Positioning design science as an educational tool for innovation and problem solving: Thuan & Antunes 2022 CAIS
  • Project stakeholders: Analysis and management processes: Riahi 2017 IJEME
  • Using empathy mapping in design thinking process for personas discovering: Siricharoen 2021 Springer
  • A framework for empathy in design: stepping into and out of the user's life: Kouprie & Visser 2009 JED
  • Cognitive evolution in software development life cycle through Design Thinking: Magare & Lamin 2017 CMNT
  • Visual models for software requirements: Chen & Beatty 2012 Pearson
  • Fundamentals of business process management: Dumas, et al 2018 Springer
  • Requirements Engineering for Safety-Critical Systems: Martins & Gorschek 2021 River Publishers
  • Service blueprinting and BPMN: a comparison: Milton & Johnson 2012 MSQAIJ
  • The flexible enterprise: Stohr 2014 Springer