Bibliografia

Qualitative Data Analysis, 2nd Edition. Sage: Matthew Miles and Michael Huberman 1994
Contextual Design: Evolved. Morgan & Claypool Publishers. : Karen Holtzblatt and Hugh Beyer 2014 ISBN:1627055584 9781627055581
Sprint: How to Solve Big Problems and Test New Ideas in Just Five Days. Simon & Schuster: Jake Knapp, John Zeratsky, Braden Kowitz. 2016 ISBN-13: 978-1501121746

Contextual Design: Defining Customer-Centered Systems. Morgan Kaufmann: Hugh Beyer and Karen Holtzblatt. 1998
Participatory it Design: Designing for Business and Workplace Realities. MIT Press, Cambridge, MA, USA. : Kerl Bodker, Finn Kensing, and Jesper Simonsen 2004 ISBN:026202568X