Bibliografia

Não foi definida bibliografia principal

Aguerrevere, Thoring & Mueller (2019) The idea arc: designing a visual canvas for fuzzy ideas HICSS
Thuan & Antunes (2022) Positioning design science as an educational tool for innovation and problem solving CAIS
Riahi (2017) Project stakeholders: Analysis and management processes IJEME
Siricharoen (2021) Using empathy mapping in design thinking process for personas discovering Springer
Kouprie & Visser (2009) A framework for empathy in design: stepping into and out of the user's life JED
Magare & Lamin (2017) Cognitive evolution in software development life cycle through Design Thinking CMNT
Chen & Beatty (2012) Visual models for software requirements Pearson
Dumas, et al (2018) Fundamentals of business process management Springer
Martins & Gorschek (2021) Requirements Engineering for Safety-Critical Systems River Publishers
Milton & Johnson (2012) Service blueprinting and BPMN: a comparison MSQAIJ
Stohr (2014) The flexible enterprise Springer