Duration: 3h

Introduction to the ideas underlying the shift in the paradigm of the healthcare systems. Debate on the relationship between the patient and the healthcare provider (physician, nurse) in the XXI Century.

Watching and analysing the documentary film released by the World Health Organization, WHO (May 2017): What is people-centred care? The roots of the term "Patient-Centred".

An introduction to the concept of Patient Reported Outcomes (PRO), also called Patient-Reported Outcome Measure (PROM). What is an outcome in the healthcare context?