Qualitative Data Analysis, 2nd Edition. Sage: Matthew Miles and Michael Huberman1994
Contextual Design: Evolved. Morgan & Claypool Publishers.: Karen Holtzblatt and Hugh Beyer 2014ISBN:1627055584 9781627055581
Sprint: How to Solve Big Problems and Test New Ideas in Just Five Days. Simon & Schuster: Jake Knapp, John Zeratsky, Braden Kowitz2016 ISBN-13: 978-1501121746
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Documentação fornecida pelo docente:
Contextual Design: Defining Customer-Centered Systems. Morgan Kaufmann: Hugh Beyer and Karen Holtzblatt1998
Participatory it Design: Designing for Business and Workplace Realities. MIT Press, Cambridge, MA, USA: Kerl Bodker, Finn Kensing, and Jesper Simonsen 2014ISBN:026202568X